Try accessing Microsoft Teams application again.ġ. Also, any credentials entry with 'MicrosoftAccount:user=' keyword. Under Generic Credentials, you will see: msteams_adalsso/adal_context_segments. Open the Credential Manager: Control Panel -> user Accounts -> Credential Manager 2. You can try clearing cached Microsoft Teams login password from credentials manager:ġ. Try accessing Microsoft Teams application again. be sure to close Teams, not just sign out, but go to the task bar, and exit teams, and restart the application (or reboot the computer) 7. Now open Outlook, and sign in, this will recreate the connector. select the 'work or school account', and disconnect. in accounts, select 'access work or school' 4. Go to Windows search bar and type 'settings' 2. You can remove the Microsoft account, and then reconnect:ġ. Other things to try if that does not work: When you log back into Teams, make sure you use your Whole WSU Email Address as the Username. Make sure you reboot your machine after you uninstall, before trying to reinstall it again. Reconnecting…' issue, here are some troubleshooting steps.įirst, try uninstalling and reinstalling Teams. If you are getting the 'We ran into a problem.

Clearing credential manager